Tuesday, June 1, 2010

Great leaders and interactive management style

Many people think that a good manager is a manager that will make the right decisions and call the shots. This is true to some extent but the process of leading to that decision distinguishes great leaders from average ones. Faced with an issue, great leaders are the one that initiate conversations with the right people, pick their brains and eventually manage to “spot” the right solution based on all the feedback. They don't assume that they know the right solution from the get-go. They don’t simply manage based on gut feelings. Indeed, they recognize that they may know only about 30% of the solution. They know that by interacting with five or 10 other people in the company they will get to 70% of the solution. They are information gatherers, or, as described in an article in the Harvard Business Review, they are "sensors".