The selection of a CRM software, the hire of extra sales staff, or the development of a public relations campaigns are all major company activities that should fit the strategy and reinforce one another.
The trouble is that most companies don't have a "razor-like" strategic focus and it is questionable that each of their individual investments really clearly contribute to buidling a powerful, distinctive competitive advantage.
Below is a reminder of Porter's 5 tests of a good strategy:
- A unique value proposition compared to competitors
- A different, tailored value chain
- Clear tradeoffs, and choosing what not to do
- Activities that fit together and reinforce each other
- Continuity of strategy with continual improvement in realization
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